Hotel Metropol, Belgrade
20th November 2024
AI IN
ECOMMERCE,
RETAIL & DISTRIBUTION
AI Commerce is a conference dedicated to AI – driven innovation in the eCommerce & Retail industry
with the focus on enhancing the customer’s journey
What is AI Commerce?
AI Commerce is an initiative of DSC Franchise– one of the biggest movements dedicated to AI & data science – which aims to extend its scope into the creative use of data in the fields of eCommerce & Retail.
Find out more about DSC.
Day
Topics
Talks
Attendees
Visitors
Why attend?
Conference dedicated to eCommerce, Retail and Logistics.
Topics & Tracks
The program is aimed at AI, ML & Data professionals working in eCommerce, Retail and Logistics, as well as
academia representatives, researchers and managers.
During 1 days of the conference, we will be covering these topics:
Intelligent Inventory
Management
Data-Driven
Product
Recommendations
AI in Marketing
Automation
Our speakers
DigiHealth explores the application of AI and Data Science in the health-tech, medical care, bio-tech and pharma. The primary focus is on the practical and innovative implementations and cutting-edge technologies shared by the top experts.
John Doe
- Position @ Company
Our previous schedule
Hotel Metropol, Belgrade – Elytis
08:00 – 09:00
Registration
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09:30 – 10:00
New perspective for customer experience based on AI
Darko Marjanovic & Vladimir Cuk
General Manager @ Things Solver &
Head of Marketing and E-commerce @ Gigatron
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10:00 – 10:30
Data Driven Supply Chain Network Design
Mila Stankovic
Lead IT Technical Consultant @ Bosch
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The idea of this topic is to illustrate how data is leveraged to support decision-making in one of the most critical areas of supply chain planning. Supply chain network design consists of various decision processes related to network optimization, specifically in determining the optimal number, locations, and sizes of distribution warehouses. Additionally, it defines how material flows are coordinated between facilities. This process encompasses various areas of analytics and data handling, including data engineering and report generation for descriptive analysis, utilizing cluster analysis to identify centers of gravity, and finally developing optimization models aimed at minimizing overall supply chain costs.
10:30 – 11:00
AI in Retail – Advancing Promo Demand Forecasting
Bruno Segvic
Co-Founder & CEO @ IT FROM BIT
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Accurately predicting customer demand and efficiently scheduling supply chain operations are today’s critical differentiators in the retail landscape. This presentation will demonstrate how AI-driven demand forecasting and supply chain scheduling can not only reshape retail operations but also deliver measurable improvements in operational efficiency, long-term profitability, and sustainable competitive advantage.
Unlocking Precision in Marketing and Distribution:
Backed by extensive experience with major retail brands, where we achieved a 2.5-fold forecasting error decrease, this AI-driven demand forecasting solution aligns marketing efforts directly with consumer behavior. It ensures that promotions and product launches are perfectly timed and inventory is optimally distributed across store networks. This approach reduces the risk of overpromising and underdelivering, preserving brand integrity and maximizing the impact of every marketing euro.
Strategic Supply Chain Orchestration:
We’ll also explore how sophisticated supply chain scheduling solution ensures that deliveries from central warehouses to a vast network of stores are executed seamlessly, even during peak periods. By integrating demand forecasting with supply chain scheduling, retailers can better anticipate market fluctuations and allocate resources more effectively, resulting in enhanced agility and reduced operational strain.
Real-World Insights from Leading Retailers:
Based on our experience with large retail clients, in this talk, we will describe how integrating these AI-driven models transforms retail operations into becoming more anticipatory and efficient. By anticipating customer needs and aligning resources in advance, companies can exceed consumer expectations and sustain growth in a competitive market.
AI-driven demand forecasting and supply chain scheduling are crucial in enhancing retail operations, turning challenges into opportunities. This approach focuses on building resilience and ensuring that every decision, from marketing to distribution, contributes to long-term success and reinforces market leadership.
11:00 – 11:30
Coffee Break
11:30 – 12:00
AI-Powered Pricing: Smarter Decisions, Bigger Profits
Anthony Gale
Co-founder & CEO @ PromoLens
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In today’s competitive retail landscape, success depends on mastering precise pricing strategies—and AI is leading the way in transforming this process. This talk will explore how AI-powered pricing is surpassing traditional methods by analyzing vast amounts of data, identifying meaningful patterns, and making real-time adjustments that go far beyond human capability. From understanding price elasticity to predicting consumer behavior, AI eliminates the guesswork in pricing, enabling businesses to drive profitability and maintain a competitive edge. Learn why relying on intuition is no longer enough and how AI can empower companies to make smarter, data-driven pricing decisions that maximize revenue and performance.
12:00 – 12:30
AI search solutions for online marketplaces: new experiences and technical aspects.
Mladen Fernezir
Co-founder and Lead Data Scientist @ Velebit.ai
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Search solutions are changing across many business domains, enhanced by new AI-based functionality. At Velebit AI, we’ve been developing multiple computer vision and NLP solutions for online marketplaces for many years. This talk will share insights on how AI will change the e-commerce experience. We’ll go over multiple new multimodal AI search use cases for online marketplaces, along with the main trends and technical aspects.
12:30 – 13:00
How to scale B2B sales operations? – Building AI systems that sell better
Agostino Calamia
Sr. Machine Learning Engineer @ Freelance
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The talk will explore the development of internal AI tools that automate outreach to merchants across multiple sales channels. It discusses a strategic approach to prioritizing accounts and how AI-generated content, combined with predictive machine learning models, has significantly boosted sales without the need for additional headcount. By sharing real-world examples and metrics, it aims to illustrate the tangible impact of these innovations on sales processes. Attendees will gain valuable insights into leveraging AI to enhance sales operations and drive efficiency in B2B environments, ultimately leading to improved business outcomes and a competitive edge in the market.
13:00 – 13:45
Panel: AI Solutions for Enhancing Customer Loyalty and Engagement
Moderator: Slavoljub Atanasovski
Panelists: Irena Bojarovska
Dusan Popovic
Milos Babic
Digital Product and Partnerships Manager @ HTEC
Applied Scientist @ Zalando SE
Co-founder and CEO @ Byteout
Head of Data @ Ananas
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13:45 – 14:45
Lunch Break
14:45 – 15:15
From Insights to Intelligence: The Future of MMM and MTA in the AI-Driven Marketing World
Dobrica Cosic
Co-Founder and Business Developer @ Podatika
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15:15 – 15:45
Machine Learning: The Engine Behind Modern E-commerce Search
Milutin Studen
Machine Learning Research Engineer @ SmartCat
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E-commerce platforms have become an integral part of our daily lives, yet we often overlook the complex processes occurring behind the scenes. From keyword matching to semantic search, re-ranking, recommendation systems, and personalization, these platforms employ a variety of sophisticated models, both predictive and generative. This talk will explore the key components of E-commerce search engines, breaking down their essential functions and underlying technologies. We’ll examine how these systems work together to deliver relevant results and enhance user experience, providing attendees with a clearer understanding of the technology powering modern online shopping.
15:45 – 16:00
Coffee Break
16:00 – 16:30
Demand Time-Series Forecasting: From Accuracy to Stability and Automation
Irena Bojarovska
Applied Scientist @ Zalando SE
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Founded in 2008, Zalando is a leading pan-European fashion and lifestyle e-commerce platform, serving about 50 million active customers across 25 markets. In this talk, I will take you through the journey of creating machine-based demand forecasts at a market level. We will explore what makes a “good” forecast by defining and measuring accuracy, and discuss the importance of stability, especially in real-world applications where consistency can be just as critical as accuracy. Lastly, I will explain how we deploy our models at scale using AWS SageMaker, Databricks, and Airflow, and how these forecasts drive decision-making in practice.
16:30 – 17:00
Transforming E-Commerce with LLMs: 3 Real-World Use Cases
Ratko Nikolic
Senior Data Scientist @ InterVenture
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Join us as we explore how LLM-powered systems can revolutionize the automation of tedious and repetitive tasks, focusing on the Swiss e-commerce sector. We’ll discuss three innovative LLM-powered automation use cases Boxalino developed and implemented for its partners: automating SEO writing and marketing content generation for PerfectHair.ch, extracting product information from thousands of documents to redesign a product information management system for Lehner Versand, and connecting people in need of home renovation with the appropriate craftsmen through a project description writing assistant developed for renovero.ch. We’ll delve into the challenges faced during the development and implementation of these systems, as well as the substantial value they bring to users.
17:00 – 17:30
Optimizing E-commerce with Data Science: Enhancing Customer Experience and Sales
Youssef Kamal
Founder @ People of Data – Middle East
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This talk explores how data science transforms e-commerce by optimizing customer experiences, increasing sales, and streamlining operations. We’ll dive into key strategies like RFM and cohort analysis, recommendation systems, and A/B testing to improve conversion rates. Learn how leveraging these techniques not only boosts customer engagement but also drives sustainable growth. Ideal for e-commerce professionals looking to harness data to personalize their offerings and elevate their business performance.
Reserve your seat!
FULL DSC TICKET
Full DSC Europe experience
- Access to 3 conference days
(November 22nd, 23rd & 24th) - Main Program
(4 parallel sessions, 24 Tracks) - 6 Co-Located events
- 24 Breakout Sessions
- Expo Zone & Networking Sessions
- Lunch & Coffee Break
- Computational Art Exhibit entry
- Choose participation in up to 8 Online Tech
Tutorials (November 18th & 19th) - AI-assisted networking with 4.000 attendees
- Invitation to thr Conference party
- Swag bag
RECOMMENDED
AICOMMERCE
TICKET
Exclusive AICommerce experience
- Access to AI Commerce program
(November 20th) - AICommerce Program (1 session, 8 Tracks)
- Up to 4 Breakout Sessions
- Expo Zone & Networking Sessions
- Lunch & Coffee Break
- Computational Art Exhibit entry
- Choose participation in up to 4 Online Tech
Tutorials (November 18th & 19th) - Priority Re-watch talks after the event
- Al-assisted Networking with 4.000 visitors
- Invitation to the Conference party
- Welcome Bag
- Official Certificate of Attendance
VIP
VIP Conference experience
- Invitation for Data & Al Summit
- Priority line registration at the Conference
- “Secure your seat” possibility for
C-level sessions - Personalized Schedule proposal based on your interest + Everything included in
Full Ticket
Get in touch
Let’s align our constellations! Reach out and let the magic of collaboration illuminate our skies.